Source: https://www.mangaloretoday.com/main/Palakkad-Division-enhances-passenger-convenience-with-new-ticketing-technologies.html
Publisher: Mangalore Today
The Palakkad Division of Southern Railway has introduced a series of innovative measures aimed at enhancing passenger convenience and modernising the ticketing process. Among these initiatives is the implementation of a Quick Response (QR) code-based payment system at all 85 railway stations within the division, allowing passengers to purchase railway tickets with ease.
The QR code-based payment system enables passengers to make quick digital payments using the Unified Payments Interface (UPI) mode directly at Unreserved Ticketing System (UTS) counters. With 104 machines deployed across the division, this user-friendly system is designed to streamline the ticket purchasing process by reducing dependency on physical cash transactions. Passengers can now buy general-class tickets, reserved tickets, unreserved journey tickets, and platform tickets more efficiently, ensuring a smoother travel experience.
n addition to the QR code system, the Palakkad Division has equipped 25 stations with 63 numbers of Automatic Ticket Vending Machines (ATVMs). These ATVMs, which are standalone touch screen based booths, allow passengers to purchase tickets without the need for smartcards or cash. The introduction of ATVMs provides a convenient and efficient alternative for ticket purchasing, catering to the needs of tech-savvy passengers and reducing queues at traditional ticket counters.
Divisional Railway Manager, Palakkad, Shri Arun Kumar Chaturvedi said that the deployment of these advanced technologies aligns with the division’s commitment to modernising its services and improving the overall passenger experience. By embracing digital solutions and offering multiple ticketing options, the Palakkad Division is taking significant strides towards providing a more flexible and hassle-free travel environment for its passengers. The new systems are currently operational and have received positive feedback from passengers, who appreciate the convenience and speed of the new ticketing methods. As the Palakkad Division continues to innovate, passengers can look forward to even more improvements in the near future.
